Changes Twilio SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada

Twilio: Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada

Incident updateNormal progress (typesafe/jev-1.13-20260917, 99%)Changed 2026-10-23 12:53 UTCstatus.twilio.com

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1

~~SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States~~

SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada

AddedUpdateidentified2026-10-23 12:50 UTC#2

not present

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in the United States and Canada. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Oct 23
Before captured 12:43 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash 04f03fff0e0bf24d…
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Oct 23
After captured 12:53 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash e20d02a61168f2eb…
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History of this incident

Friday, October 23

7 incident changes

Normal progress
19:13Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada
Normal progress
18:43Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America
Normal progress
16:43Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America
Normal progress
15:54Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America
Normal progress
13:53Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States of America & Canada
Normal progress
12:53Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canadathis change
Normal progress
12:43Incident
Incident updateSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States

Cite this

Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada on Twilio’s status page, changed 2026-10-23 12:53 UTC (change 2 of 7).

Title: Incident updated: SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada
Vendor: Twilio
Date: 2026-10-23 12:53 UTC
URL: https://rewindex.com/change/r0a8103d913c7f7

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