rewindex

ChangesTwilioAutomated Alert: Minimal Customer Impact

Twilio: Incident updated: Automated Alert: Minimal Customer Impact

Incident updateNormal progress (typesafe/jev-1.13-20260917, 100%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: On Call Engineers are Investigating
After: Automated Alert: Minimal Customer Impact
ChangedStatus#2
Before: investigating
After: resolved
AddedResolved time#3
Before: not present
After: 2026-10-30 18:42 UTC
AddedUpdateresolved#4
Before: not present
After: We have fully investigated the issue affecting verifications to Ivory Coast, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, October 30Fri, Oct 30

1 incident change

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