# Twilio: Incident updated: Automated Alert: Minimal Customer Impact

> Incident updated: Automated Alert: Minimal Customer Impact. Detected 2026-10-30 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r073058e6502e3b
Last updated: 2026-10-30T18:43:46Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-30 18:43 UTC · Detected: 2026-10-30 18:43 UTC
- [Source: https://status.twilio.com/incidents/f9cvsdxzxpt4](https://status.twilio.com/incidents/f9cvsdxzxpt4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/f9cvsdxzxpt4@68fe52a8ee38 → after incident\_version:125/f9cvsdxzxpt4@be245659e538
- Change 1 of 1 for this incident

Incident page (full timeline): [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/f9cvsdxzxpt4.md)
## What changed

**1. Changed: Title**

```diff
- On Call Engineers are Investigating
+ Automated Alert: Minimal Customer Impact
```

**2. Changed: Status**

```diff
- investigating
+ resolved
```

**3. Added: Resolved time**

```diff
+ 2026-10-30 18:42 UTC
```

**4. Added: Update** (resolved) · 2026-10-30 18:42 UTC

```diff
+ We have fully investigated the issue affecting verifications to Ivory Coast, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-30 18:43 UTC | Incident updated: Automated Alert: Minimal Customer Impact (this change) | Normal progress |

All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r073058e6502e3b · Markdown: https://rewindex.com/change/r073058e6502e3b.md · JSON: https://rewindex.com/api/v1/changes/r073058e6502e3b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T12:11:46.172Z