Segment’s privacy page replaced a voice AI demo promotion with a Customer Insights Series promotion and changed “Conversational Intelligence” to “Conversation Intelligence.” The diff shows marketing and naming edits, with no substantive privacy-term changes shown.
Machine-written from the diff below (Sol; type: wording only). Check the diff before relying on it.
What changed
Struck in red is what Segment removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
Changed#1
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Test out our voice AI <title>An icon of a outbound link arrow</title> <path…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Customer Insights Series <title>An icon of a outbound link arrow</title> <path…
Changed#2
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Demo Conversation Relay to see how it handles real-time customer calls with pauses, interruptions, and routing. Try the demo Pricing Overview All Pricing Transparent pricing with discounts…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Discover what thousands of global consumers and executives revealed about AI adoption, engagement, and the next era of CX. See the findings Pricing Overview All Pricing Transparent pricing with discounts…
Changed#3
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Test out our voice AI <title>An icon of a outbound link arrow</title> <path…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Customer Insights Series <title>An icon of a outbound link arrow</title> <path…
Changed#4
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Demo Conversation Relay to see how it handles real-time customer calls with pauses, interruptions, and routing. Try the demo Pricing Overview All Pricing Transparent pricing with discounts…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Discover what thousands of global consumers and executives revealed about AI adoption, engagement, and the next era of CX. See the findings Pricing Overview All Pricing Transparent pricing with discounts…
Changed#5
Before: …titled “ Cookies and Tracking Technologies ” above. Conversational Intelligence Conversational Intelligence incorporates artificial intelligence and machine learning to…
After: …titled “ Cookies and Tracking Technologies ” above. Conversation Intelligence Conversation Intelligence incorporates artificial intelligence and machine learning to…
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Segment’s privacy page changed “Conversational Intelligence Service” to “Conversation Intelligence Service.” This is a wording-only update; no substantive privacy terms changed in the supplied diff.
Friday, October 23
1 page change
Content changed
Page change
Privacy policychangedthis change
Segment’s privacy page replaced a voice AI demo promotion with a Customer Insights Series promotion and changed “Conversational Intelligence” to “Conversation Intelligence.” The diff shows marketing and naming edits, with no substantive privacy-term changes shown.
Cite this
Privacy (legal) page changed on Segment’s Privacy (legal) page, changed 2026-10-23 08:45 UTC (change 1 of 4).