Segment: Terms (legal) page changed

Terms of serviceChanged (not classified) (rule)Changed 2026-10-23 08:45 UTCsegment.com

Summary

Segment’s Terms page replaced promotional wording for the Conversation Relay voice AI demo with a Customer Insights Series promotion about AI adoption, engagement, and CX. The diff shows only marketing wording changes, not changes to legal terms or customer entitlements.

Machine-written from the diff below (Sol; type: wording only). Check the diff before relying on it.

What changed

~~Struck in red~~ is what Segment removed; blue is what they added. Muted text is unchanged context.

Changed#1

…3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> ~~Test out our voice AI~~ <title>An icon of a outbound link arrow</title> <path…

…3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Customer Insights Series <title>An icon of a outbound link arrow</title> <path…

Changed#2

…3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> ~~Demo Conversation Relay to see how it handles real-time customer calls with pauses, interruptions, and routing. Try the demo~~ Pricing Overview All Pricing Transparent pricing with discounts…

…3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Discover what thousands of global consumers and executives revealed about AI adoption, engagement, and the next era of CX. See the findings Pricing Overview All Pricing Transparent pricing with discounts…

Changed#3

Changed#4

Compared with the previous archived version (#553 to #6120). Text is normalized before comparing: dates, counters and tokens show as ‹date›, ‹count›, ‹tok›, and noise-only edits are hidden. Rewindex shows changed passages with a few words of context, not a copy of the page. View the live page (opens in new tab).

Archive proof

Rewindex commits each page capture it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 17
Before captured 18:23 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash 390168a32afe81df…
Download proof
Oct 23
After captured 08:45 UTC
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on Oct 24, 00:41 UTC. Record hash e158aebf26214d45…
Download proof

History of this page

Tuesday, November 3

1 page change

Content changed
08:45Page change
Terms of servicechanged

Thursday, October 29

1 page change

Content changed
08:45Page change
Terms of servicechanged
Segment removed “Ecommerce” from the industry navigation in two places on its Terms page. The diff shows only a navigation change, not a change to legal terms.

Friday, October 23

1 page change

Content changed
08:45Page change
Terms of servicechangedthis change
Segment’s Terms page replaced promotional wording for the Conversation Relay voice AI demo with a Customer Insights Series promotion about AI adoption, engagement, and CX. The diff shows only marketing wording changes, not changes to legal terms or customer entitlements.

Cite this

Terms (legal) page changed on Segment’s Terms (legal) page, changed 2026-10-23 08:45 UTC (change 1 of 3).

Title: Terms (legal) page changed
Vendor: Segment
Date: 2026-10-23 08:45 UTC
URL: https://rewindex.com/change/p6120

All Segment changes Segment profile Markdown JSON