Segment replaced a voice AI demo promotion for Conversation Relay with a “Customer Insights Series” promotion about AI adoption, engagement, and CX. This is marketing wording only; no pricing, plan, or feature changes are shown.
Machine-written from the diff below (Sol; type: wording only). Check the diff before relying on it.
What changed
Struck in red is what Segment removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
Changed#1
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Test out our voice AI <title>An icon of a outbound link arrow</title> <path…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Customer Insights Series <title>An icon of a outbound link arrow</title> <path…
Changed#2
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Demo Conversation Relay to see how it handles real-time customer calls with pauses, interruptions, and routing. Try the demo Pricing Overview All Pricing Transparent pricing with discounts…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Discover what thousands of global consumers and executives revealed about AI adoption, engagement, and the next era of CX. See the findings Pricing Overview All Pricing Transparent pricing with discounts…
Changed#3
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Test out our voice AI <title>An icon of a outbound link arrow</title> <path…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Customer Insights Series <title>An icon of a outbound link arrow</title> <path…
Changed#4
Before: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Demo Conversation Relay to see how it handles real-time customer calls with pauses, interruptions, and routing. Try the demo Pricing Overview All Pricing Transparent pricing with discounts…
After: …3.98207L35.951 3.59351" stroke="#F22F46" stroke-width="5.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> "> Discover what thousands of global consumers and executives revealed about AI adoption, engagement, and the next era of CX. See the findings Pricing Overview All Pricing Transparent pricing with discounts…
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Segment removed “Ecommerce” from the Industry navigation on its pricing page. The diff shows only a navigation change, with no changes to plans, features, limits or prices.
Friday, October 23
1 page change
Wording only
Page change
Pricing pagechangedthis change
Segment replaced a voice AI demo promotion for Conversation Relay with a “Customer Insights Series” promotion about AI adoption, engagement, and CX. This is marketing wording only; no pricing, plan, or feature changes are shown.
Cite this
Pricing page changed: wording only on Segment’s Pricing page, changed 2026-10-23 08:45 UTC (change 1 of 3).