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ChangesHelp ScoutPricing page

Help Scout: Pricing page changed: wording only

PricingWording only (model (Jev), 39%)Changed helpscout.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

What changed

Struck in red is what Help Scout removed; blue is what they added. Muted text is unchanged context.

Changed#1
Before: …Startups Begin customer support platform that scales Pricing Book a Demo Book a Demo Get Started Deliver delightful support at every stage of growth…
After: …Startups Begin customer support platform that scales Pricing Log In Get a Demo Get a Demo Try for Free Deliver delightful support at every stage of growth…
Changed#2
Before: …specialist Strategic account manager Preferred pricing on Aircall AI Answers Add-on $ 0.75 / resolution Scale capacity with…
After: …specialist Strategic account manager Preferred pricing on Aircall Envoy Add-on $ 0.75 / resolution Scale capacity with…
Changed#3
Before: …the AI in minutes. 3-month free trial Try AI Answers at no cost so you can see its…
After: …the AI in minutes. 3-month free trial Try Envoy at no cost so you can see its…
Changed#4
Before: …reps Annual cost per support team rep $/year AI Answers resolution rate* 0% AVG. 100% The average resolution…
After: …reps Annual cost per support team rep $/year Envoy resolution rate* 0% AVG. 100% The average resolution…
Changed#5
Before: …100% The average resolution rate is 73%. Since AI Answers continuously improves, your savings will rise over time.…
After: …100% The average resolution rate is 73%. Since Envoy continuously improves, your savings will rise over time.…
Changed#6
Before: …Year 2 Year 3 Total New hires without AI Answers $135,200 $281,216 $438,696 $855,112 New hires with Envoy…
After: …Year 2 Year 3 Total New hires without Envoy $135,200 $281,216 $438,696 $855,112 New hires with Envoy…
Changed#7
Before: …Envoy $135,200 $281,216 $438,696 $855,112 New hires with AI Answers $0 $0 $146,232 $146,232 AI Answers cost $2,266 $2,606 $2,997 $7,870 Savings $132,933 $278,609…
After: …Envoy $135,200 $281,216 $438,696 $855,112 New hires with Envoy $0 $0 $146,232 $146,232 Envoy cost $2,266 $2,606 $2,997 $7,870 Savings $132,933 $278,609…
Changed#8
Before: …a few bullet points with AI. Unlimited Unlimited AI Answers chatbot An AI assistant that offers instant answers…
After: …a few bullet points with AI. Unlimited Unlimited Envoy chatbot An AI assistant that offers instant answers…

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History of this page

Thursday, October 22

1 page change

Cite this

Pricing page changed: wording only on Help Scout’s Pricing page, changed 2026-10-22 08:44 UTC (change 1 of 1).

Title
Pricing page changed: wording only
Vendor
Help Scout
Date
URL
https://rewindex.com/change/p5220

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