Close: Trust page changed
Close’s trust page removed Customer.io (US, Transactional emails) and added Twilio (US, Telephony and SMS services) and Amplitude (US, Product Analytics), changing the listed providers customers can review for these functions.
Machine-written from the diff below (Sol; type: other). Check the diff before relying on it.
What changed
Struck in red is what Close removed; blue is what they added. Muted text is unchanged context.
1 noise-only block(s) hidden (dates, counters, testimonials, tokens).
Compared with the previous archived version (#15494 to #16316). Text is normalized before comparing: dates, counters and tokens show as ‹date›, ‹count›, ‹tok›, and noise-only edits are hidden. Rewindex shows changed passages with a few words of context, not a copy of the page. View the live page (opens in new tab).
Archive proof
Rewindex commits each page capture it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
Before captured
In the 2026-11-05 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
eb693af881dc00fd…After captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
70ba26e203158d07…
History of this page
TodaySaturday, November 7Sat, Nov 7
1 page change
- Content changedPage change
Trust pagechanged
Close's Trust Center added an “Ask Close a question” option, requiring access to the Trust Center for AI-powered responses. Vanta AI indexes Trust Center resources to provide summarized answers to compliance and security questions, giving customers another way to review Close's security information.
YesterdayFriday, November 6Fri, Nov 6
1 page change
- Content changedPage change
Trust pagechangedthis change
Close’s trust page removed Customer.io (US, Transactional emails) and added Twilio (US, Telephony and SMS services) and Amplitude (US, Product Analytics), changing the listed providers customers can review for these functions.
Thursday, November 5
1 page change
- Content changedPage change
Trust pagechanged
Close’s Trust page replaced “Access revoked upon termination” and “Remote access MFA enforced” with “Production database access restricted” and “Production network access restricted” in its infrastructure security controls listing. Customers can see different controls highlighted, but the diff does not establish whether underlying security practices changed.
Thursday, October 29
1 page change
- Content changedPage change
Trust pagechanged
Close’s Trust page replaced the displayed infrastructure controls “Production database access restricted” and “Production network access restricted” with “Access revoked upon termination” and “Remote access MFA enforced.” The diff changes which controls are highlighted, but does not establish that underlying security practices changed.
Saturday, October 24
1 page change
- Content changedPage change
Trust pagechanged
Close added a security notice stating its application does not use PHP and its production infrastructure is unaffected by CVE-2026-109618 and CVE-2026-109619. Close is monitoring vendors for impacts; no customer action is required.
Friday, October 23
1 page change
- Content changedPage change
Trust pagechanged
Close’s Trust page added “Cybersecurity insurance maintained” and removed “SOC 2 - System Description.” This changes the security information shown to customers; the diff does not establish a change in SOC 2 status.
Wednesday, October 21
1 page change
- Content changedPage change
Trust pagechanged
Close’s trust page added “Development lifecycle established” and removed “Board charter documented” from its listed controls. This changes the security-governance information available to customers, but does not establish whether the underlying practices changed.
Monday, October 19
1 page change
- Content changedPage change
Trust pagechanged
Close’s Trust page removed “Cybersecurity insurance maintained” and added “Board charter documented” among its listed controls. Customers reviewing security assurances no longer see the insurance statement; the page does not establish whether coverage itself changed.
Cite this
Trust page changed on Close’s Trust page, changed 2026-11-06 08:58 UTC (change 7 of 8).
- Title
- Trust page changed
- Vendor
- Close
- Date
- URL
- https://rewindex.com/change/p16316