Summary pending. The diff below shows exactly what changed.
What changed
Struck in red is what Sinch removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
Changed#1
Before: …Chatlayer Voicebots: Text to Speech, Speech to Text This note added on ‹date› – Specified activities used by Chatlayer: hosting (existing), Machine Learning (new – ETA: Dec 1 st 2026; Specified activities used by Google Cloud France SARL Address: 8 RUE DE…
After: …Chatlayer Voicebots: Text to Speech, Speech to Text Update as of ‹date› : 1. Chatlayer : Hosting (existing); Machine Learning (new, expected ‹date› ) 2. Chatlayer Voicebots : Text to Speech; Speech to Text (existing activities, now listed separately for clarity) Google Cloud France SARL Address: 8 RUE DE…
Changed#2
Before: …Amphitheatre Parkway, Mountain View, CA 94043, USA USA, EU Mailgun : EU (Germany & Belgium: EU customers), USA: US customers In-App Calling, Chatlayer, Sinch Engage (MessageMedia), MailGun, Messaging…
After: …Amphitheatre Parkway, Mountain View, CA 94043, USA USA, EU, AU Mailgun : US: us-west1 (Oregon, US), us-east4 (N. Virginia, US) EU: europe-west1 (St. Ghislain, Belgium) AU: ‹tok› (Sydney, Australia) In-App Calling, Chatlayer, Sinch Engage (MessageMedia), MailGun, Messaging…
Changed#3
Before: …to devices. MailGun: Cloud datacenters Messaging (MM2): Data Storage; Speech to Text, Text to Speech Update as…
After: …to devices. MailGun: Cloud datacenters Messaging (MM2): Data Storage; Chatlayer: Hosting, Machine Learning; Chatlayer Voicebots: Speech to Text, Text to Speech Update as…
Changed#4
Before: …Chatlayer Voicebots: Speech to Text, Text to Speech This note added on ‹date› – Specified activities used by Chatlayer: hosting (existing), Machine Learning (new – ETA: Q1/2027); Specified activities used by InfoBank Corporation Address: 12F, A-dong, U-space 1, 660,…
After: …Chatlayer Voicebots: Speech to Text, Text to Speech Update as of ‹date› : 1. Chatlayer: Hosting (existing); Machine Learning (new, expected Q1 2027) 2. Chatlayer Voicebots : Text to Speech; Speech to Text (existing activities, now listed separately for clarity) Update as of ‹date› : 1. Mailgun : Australia (AU) hosting location effective from ‹date› InfoBank Corporation Address: 12F, A-dong, U-space 1, 660,…
Changed#5
Before: …Chatlayer Voicebots: Speech to Text, Text to Speech This note added on ‹date› – Specified activities used by Chatlayer: Machine Learning (new – ETA: Dec 1 st 2026); Specified activities used by OpenAI, LLC Address: 1455 3rd Street, San Francisco,…
After: …Chatlayer Voicebots: Speech to Text, Text to Speech Update as of ‹date› : 1. Chatlayer: Machine Learning (new, expected ‹date› ) 2. Chatlayer Voicebots: Text to Speech; Speech to Text (existing activities, now listed separately for clarity) OpenAI, LLC Address: 1455 3rd Street, San Francisco,…
Changed#6
Before: …Pro: South Africa Contact Pro Contact Pro: Hosting This note added on ‹date› – (Existing sub-processor, previously listed under Amazon Web Services EMEA…
After: …Pro: South Africa Contact Pro Contact Pro: Hosting Update as of ‹date› : 1. Existing sub-processor, previously listed under Amazon Web Services EMEA…
Compared with the previous archived version (#8801 to #14554). Text is normalized before comparing: dates, counters and tokens show as ‹date›, ‹count›, ‹tok›, and noise-only edits are hidden. Rewindex shows changed passages with a few words of context, not a copy of the page. View the live page (opens in new tab).
Archive proof
Rewindex commits each page capture it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
Sinch added disclosures for Chatlayer Machine Learning, with ETAs of Dec 1 st 2026 and Q1/2027, and Chatlayer Voicebots speech processing. Contact Pro’s AWS EMEA location listing narrowed to Germany; AWS South Africa was separately listed as an existing subprocessor previously covered under AWS EMEA. These updates matter for reviews of processing activities and hosting locations.
Cite this
Subprocessors (legal) page changed on Sinch’s Subprocessors (legal) page, changed 2026-11-04 08:43 UTC (change 2 of 2).