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ChangesCourierDelay in the messages sent out

Courier: Major incident: Delay in the messages sent out

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Courier removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Delay in the messages sent out
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-07-21 18:02 UTC
AddedResolved time#5
Before: not present
After: 2023-07-21 18:41 UTC
AddedUpdateinvestigating#6
Before: not present
After: Courier has found an issue causing delay in messages being sent. We've identified the root cause and a fix is on its way to production, we'll follow up shortly with an update when the fix is live.
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is on its way to production
AddedUpdatemonitoring#8
Before: not present
After: System looks healthy and we're monitoring closely.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, July 21, 2023

1 incident change

All Courier changesCourier profileMarkdownJSON