Changes / Hex / Platform instability

Hex: Major incident: Platform instability

Summary

Hex’s Main site experienced platform instability with major impact from 2024-05-15 15:24 UTC to 2024-05-15 16:13 UTC, lasting 48 min. A fix was implemented by 15:51 UTC, and the incident was resolved at 16:13 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 49%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Platform instability
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-05-15 15:24 UTC
AddedResolved time#5
Before: not present
After: 2024-05-15 16:13 UTC
AddedAffected components#6
Before: not present
After: Main site
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Platform instability (this change)
Hex’s Main site experienced platform instability with major impact from 2024-05-15 15:24 UTC to 2024-05-15 16:13 UTC, lasting 48 min. A fix was implemented by 15:51 UTC, and the incident was resolved at 16:13 UTC.
Major incident

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