Changes / CockroachDB / Increased error rate in Serverless restore operations

CockroachDB: Major incident: Increased error rate in Serverless restore operations

Summary

CockroachDB reported a major incident involving increased restore errors in Serverless clusters, affecting CockroachDB Basic/Standard and CockroachDB Serverless. It started at 2024-08-09 21:37 UTC and was resolved at 2024-08-09 22:33 UTC, lasting 56 min. CockroachDB corrected a misconfiguration causing the errors and applied the fix to all serverless clusters.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 89%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Increased error rate in Serverless restore operations
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-08-09 21:37 UTC
AddedResolved time#5
Before: not present
After: 2024-08-09 22:33 UTC
AddedAffected components#6
Before: not present
After: CockroachDB Basic/Standard, CockroachDB Serverless
AddedUpdateinvestigating#7
Before: not present
After: We are investigating increased errors in restore operations to serverless clusters.
AddedUpdateresolved#8
Before: not present
After: We have corrected a misconfiguration that was causing restore errors, and have applied the fix to all serverless clusters.

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History of this incident

When (UTC)ChangeKind
Major incident: Increased error rate in Serverless restore operations (this change)
CockroachDB reported a major incident involving increased restore errors in Serverless clusters, affecting CockroachDB Basic/Standard and CockroachDB Serverless. It started at 2024-08-09 21:37 UTC and was resolved at 2024-08-09 22:33 UTC, lasting 56 min. CockroachDB corrected a misconfiguration causing the errors and applied the fix to all serverless clusters.
Major incident

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