Changes / Hex / Table display filter inconsistency

Hex: Major incident: Table display filter inconsistency

Summary

Hex reported a major table display filter inconsistency affecting Main site and Single tenant stacks, starting 2023-04-26 17:45 UTC and resolved at 2023-04-26 19:23 UTC, lasting 1 h 38 min. The vendor identified the issue and implemented a fix but provided no cause or fix details.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 65%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Table display filter inconsistency
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-04-26 17:45 UTC
AddedResolved time#5
Before: not present
After: 2023-04-26 19:23 UTC
AddedAffected components#6
Before: not present
After: Main site, Single tenant stacks
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

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History of this incident

When (UTC)ChangeKind
Major incident: Table display filter inconsistency (this change)
Hex reported a major table display filter inconsistency affecting Main site and Single tenant stacks, starting 2023-04-26 17:45 UTC and resolved at 2023-04-26 19:23 UTC, lasting 1 h 38 min. The vendor identified the issue and implemented a fix but provided no cause or fix details.
Major incident

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