Changes / Datadog / Web Application Not Loading

Datadog: Critical incident: Web Application Not Loading

Summary

Datadog reported a critical Web Application outage causing loading errors for some users, starting 2026-03-13 09:26 UTC and resolved at 2026-03-13 10:30 UTC (1 h 3 min). A fix was implemented by 03-13 10:05 UTC; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Web Application Not Loading
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-13 09:26 UTC
AddedResolved time#5
Before: not present
After: 2026-03-13 10:30 UTC
AddedAffected components#6
Before: not present
After: Web Application
AddedUpdateinvestigating#7
Before: not present
After: We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#10
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#11
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#12
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#13
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Web Application Not Loading (this change)
Datadog reported a critical Web Application outage causing loading errors for some users, starting 2026-03-13 09:26 UTC and resolved at 2026-03-13 10:30 UTC (1 h 3 min). A fix was implemented by 03-13 10:05 UTC; no cause was stated.
Major incident

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