# Datadog: Critical incident: Web Application Not Loading

**Summary:** Datadog reported a critical Web Application outage causing loading errors for some users, starting 2026-03-13 09:26 UTC and resolved at 2026-03-13 10:30 UTC (1 h 3 min). A fix was implemented by 03-13 10:05 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-13 09:26 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mfp6qzq5bd51](https://stspg.io/mfp6qzq5bd51)
- [Company: Datadog](https://rewindex.com/company/datadog.md)
- Versions: before (none: first archived) → after incident\_version:274/9ksfbdb59mtn@18bb3f648786
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Web Application Not Loading
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-13 09:26 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-13 10:30 UTC
```

**6. Added: Affected components**

```diff
+ Web Application
```

**7. Added: Update** (investigating) · 2026-03-13 09:26 UTC

```diff
+ We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.
```

**8. Added: Update** (investigating) · 2026-03-13 09:27 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2026-03-13 09:32 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (investigating) · 2026-03-13 09:52 UTC

```diff
+ We are continuing to investigate this issue.
```

**11. Added: Update** (identified) · 2026-03-13 10:00 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**12. Added: Update** (monitoring) · 2026-03-13 10:05 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**13. Added: Update** (resolved) · 2026-03-13 10:30 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-13 09:26 UTC | Critical incident: Web Application Not Loading (this change) | outage |

All Datadog changes: [timeline](https://rewindex.com/company/datadog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ifab33b2ca7a29a · Markdown: https://rewindex.com/change/ifab33b2ca7a29a.md · JSON: https://rewindex.com/api/v1/changes/ifab33b2ca7a29a · Generated 2026-10-18T02:54:40.284Z