Changes / Hex / Platform availability issue

Hex: Major incident: Platform availability issue

Summary

Hex reported a major platform availability issue affecting the Main site, starting at 2023-04-12 15:39 UTC and resolved at 2023-04-12 15:58 UTC. The incident lasted 18 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Platform availability issue
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-04-12 15:39 UTC
AddedResolved time#5
Before: not present
After: 2023-04-12 15:58 UTC
AddedAffected components#6
Before: not present
After: Main site
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Platform availability issue (this change)
Hex reported a major platform availability issue affecting the Main site, starting at 2023-04-12 15:39 UTC and resolved at 2023-04-12 15:58 UTC. The incident lasted 18 min; no cause or specific fix was stated.
Major incident

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