Struck in red is what ThoughtSpot removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: Spotter Service Outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-03 21:48 UTC
AddedResolved time#5
Before: not present
After: 2026-03-03 21:48 UTC
AddedAffected components#6
Before: not present
After: Americas, Spotter - Americas
AddedUpdateinvestigating#7
Before: not present
After: ThoughtSpot Spotter is currently experiencing an outage and users may be unable to access or utilize Spotter functionality at this time. If you need to contact Support during this period, please email us at: support@thoughtspot.com, or reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume normal Spotter operations as soon as possible and will provide updates as they become available.
ThoughtSpot Spotter service: https://docs.thoughtspot.com/cloud/26.2.0.cl/spotter
AddedUpdatemonitoring#8
Before: not present
After: ThoughtSpot Spotter service has now recovered and functionality has been restored.
The service is currently under active monitoring to ensure continued stability.
If you experience any issues, please reach out to support@thoughtspot.com or contact your Account Team to raise a priority request.
We will continue to monitor and provide updates as needed.
AddedUpdateresolved#9
Before: not present
After: The issues affecting the Spotter service have been resolved, and all search and AI-driven insights are now fully operational.
Action: You can now resume normal use of Spotter. We recommend refreshing your browser to ensure all features load correctly.
Support: For any lingering issues, please email support@thoughtspot.com or contact your Account Team.
We appreciate your patience while we restore the service.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.