Changes / Bitbucket / Bitbucket Cloud website performance degradation

Bitbucket: Critical incident: Bitbucket Cloud website performance degradation

Summary

Bitbucket Cloud website users experienced slower-than-expected response times in an incident rated critical by the vendor. It started at 2024-09-06 06:49 UTC and was resolved at 2024-09-06 07:05 UTC, lasting 16 min; a fix was implemented, but no cause was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Bitbucket Cloud website performance degradation
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-09-06 06:49 UTC
AddedResolved time#5
Before: not present
After: 2024-09-06 07:05 UTC
AddedAffected components#6
Before: not present
After: Website
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing performance degradation with Bitbucket Cloud. Users may encounter slower than expected response times when accessing Bitbucket Cloud website.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Bitbucket Cloud website performance degradation (this change)
Bitbucket Cloud website users experienced slower-than-expected response times in an incident rated critical by the vendor. It started at 2024-09-06 06:49 UTC and was resolved at 2024-09-06 07:05 UTC, lasting 16 min; a fix was implemented, but no cause was stated.
Major incident

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