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ChangesMailjetSupport Ticket Creation Failures

Mailjet: Critical incident: Support Ticket Creation Failures

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mailjet removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Support Ticket Creation Failures
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-05 10:01 UTC
AddedResolved time#5
Before: not present
After: 2026-06-05 10:33 UTC
AddedAffected components#6
Before: not present
After: Support
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, June 5

1 incident change

All Mailjet changesMailjet profileMarkdownJSON