Changes / Statsig / Client SDK Initialization SR Dip in EU-West
Statsig: Major incident: Client SDK Initialization SR Dip in EU-West
Summary
Statsig reported a major incident involving elevated 5xx errors during client SDK initialization in EU-West, affecting Config Delivery API - Europe West 1. It started at 2025-07-04 19:25 UTC and was mitigated and resolved at 2025-07-04 19:28 UTC, lasting 3 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Client SDK Initialization SR Dip in EU-West
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-07-04 19:25 UTC
Before: not present
After: 2025-07-04 19:28 UTC
Before: not present
After: Config Delivery API - Europe West 1, Europe West 1
Before: not present
After: **07/04/2025 12:28 PDT Mitigated**:
We have mitigated the elevated 5xx error rates for client SDK initialization in the EU-West region.
**07/04/2025 12:25 PDT Investigating**:
Started observing elevated 5xx error rates for client SDK initialization in the EU-West region.
Before: not present
After: Resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Client SDK Initialization SR Dip in EU-West (this change) Statsig reported a major incident involving elevated 5xx errors during client SDK initialization in EU-West, affecting Config Delivery API - Europe West 1. It started at 2025-07-04 19:25 UTC and was mitigated and resolved at 2025-07-04 19:28 UTC, lasting 3 min. | Major incident |