Companies / Statsig / incidents

Statsig: Client SDK Initialization SR Dip in EU-West

Impact: majorStatus: resolvedStarted Resolved (3 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major incident involving elevated 5xx errors during client SDK initialization in EU-West, affecting Config Delivery API - Europe West 1. It started at 2025-07-04 19:25 UTC and was mitigated and resolved at 2025-07-04 19:28 UTC, lasting 3 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Config Delivery API - Europe West 1Europe West 1

Timeline of updates

  1. investigating

    **07/04/2025 12:28 PDT Mitigated**: We have mitigated the elevated 5xx error rates for client SDK initialization in the EU-West region. **07/04/2025 12:25 PDT Investigating**: Started observing elevated 5xx error rates for client SDK initialization in the EU-West region.

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON