Changes / Segment / Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage

Segment: Major incident: Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage

Summary

Segment reported a major outage affecting Snowflake RETL sources and Warehouse Destinations, with Linked Audiences, Linked Events, Reverse ETL and Warehouse Destinations affected in EU and US. Attributed to a Snowflake outage, it ran from 2025-12-16 06:37 UTC to 2025-12-16 16:55 UTC, lasting 10 h 17 min; Segment marked it resolved without specifying a fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-16 06:37 UTC
AddedResolved time#5
Before: not present
After: 2025-12-16 16:55 UTC
AddedAffected components#6
Before: not present
After: Linked Audiences (EU), Linked Audiences - Linked Audiences (EU), Linked Audiences - Linked Audiences (US), Linked Audiences (US), Linked Events (EU), Linked Events - Linked Events (EU), Linked Events - Linked Events (US), Linked Events (US), Reverse ETL (EU), Reverse ETL - Reverse ETL (EU), Reverse ETL - Reverse ETL (US), Reverse ETL (US), Warehouse Destinations (EU), Warehouse Destinations (US), Warehouses - Warehouse Destinations (EU), Warehouses - Warehouse Destinations (US)
AddedUpdateinvestigating#7
Before: not present
After: We are currently monitoring the issue . Outage is declared here : https://status.snowflake.com/incidents/xdxj4klf7sc5
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage (this change)
Segment reported a major outage affecting Snowflake RETL sources and Warehouse Destinations, with Linked Audiences, Linked Events, Reverse ETL and Warehouse Destinations affected in EU and US. Attributed to a Snowflake outage, it ran from 2025-12-16 06:37 UTC to 2025-12-16 16:55 UTC, lasting 10 h 17 min; Segment marked it resolved without specifying a fix.
Major incident

All Segment changes → · Segment profile · Markdown · JSON