rewindex

ChangesSurveyMonkeyErrors occurring across the site

SurveyMonkey: Critical incident: Errors occurring across the site

Major incidentoutage (model (Jev), 100%)Changed Detected status.surveymonkey.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SurveyMonkey removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Errors occurring across the site
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-28 17:14 UTC
AddedResolved time#5
Before: not present
After: 2026-10-28 17:38 UTC
AddedAffected components#6
Before: not present
After: SurveyMonkey
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

Wednesday, October 28

1 incident change

Cite this

Critical incident: Errors occurring across the site on SurveyMonkey’s status page, changed 2026-10-28 17:14 UTC (change 1 of 1).

Title
Critical incident: Errors occurring across the site
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/change/ie84c5b5d5a197e

All SurveyMonkey changesSurveyMonkey profileMarkdownJSON