Changes / Trello / Users are experiencing reCaptcha errors while signing up
Trello: Critical incident: Users are experiencing reCaptcha errors while signing up
Summary
Trello.com signup was blocked by reCaptcha errors in a vendor-rated critical outage from 2024-09-12 02:08 UTC to 2024-09-12 03:28 UTC, lasting 1 h 20 min. Trello reported identifying the root cause and confirmed resolution, but did not describe the cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users are experiencing reCaptcha errors while signing up
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-09-12 02:08 UTC
Before: not present
After: 2024-09-12 03:28 UTC
Before: not present
After: Trello.com
Before: not present
After: Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup.
Before: not present
After: We have identified the root cause and the issue appears to be resolved.
Before: not present
After: This issue has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Users are experiencing reCaptcha errors while signing up (this change) Trello.com signup was blocked by reCaptcha errors in a vendor-rated critical outage from 2024-09-12 02:08 UTC to 2024-09-12 03:28 UTC, lasting 1 h 20 min. Trello reported identifying the root cause and confirmed resolution, but did not describe the cause or fix. | Major incident |