Changes / Pinecone / [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests

Pinecone: Major incident: [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests

Summary

Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read and write requests. It started at 2026-08-25 15:50 UTC and was resolved at 2026-08-25 16:11 UTC, lasting 21 min; Pinecone stated that a fix was implemented.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-25 15:50 UTC
AddedResolved time#5
Before: not present
After: 2026-08-25 16:11 UTC
AddedAffected components#6
Before: not present
After: GCP us-central1, Serverless Indexes - GCP us-central1
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests (this change)
Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read and write requests. It started at 2026-08-25 15:50 UTC and was resolved at 2026-08-25 16:11 UTC, lasting 21 min; Pinecone stated that a fix was implemented.
Major incident

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