Changes / Metabase Cloud / Metabase Store is unavailable

Metabase Cloud: Critical incident: Metabase Store is unavailable

Summary

Metabase Store was unavailable from 2026-08-12 19:13 UTC to 2026-08-12 20:52 UTC, a critical outage lasting 1 h 39 min. Metabase reported maintenance on the Store infrastructure and subsequently marked the incident resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 90%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Metabase Store is unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-12 19:13 UTC
AddedResolved time#5
Before: not present
After: 2026-08-12 20:52 UTC
AddedAffected components#6
Before: not present
After: Metabase Store
AddedUpdateinvestigating#7
Before: not present
After: We are performing maintenance on the Metabase Store infrastructure. We expect it to be operational within an hour.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Metabase Store is unavailable (this change)
Metabase Store was unavailable from 2026-08-12 19:13 UTC to 2026-08-12 20:52 UTC, a critical outage lasting 1 h 39 min. Metabase reported maintenance on the Store infrastructure and subsequently marked the incident resolved.
Major incident

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