Changes / Dremio / Queries failing in North America AWS regions

Dremio: Critical incident: Queries failing in North America AWS regions

Summary

Dremio reported a critical incident in North America AWS regions: queries failed to execute while the site remained available. It started at 2022-02-28 18:44 UTC and was resolved at 2022-02-28 19:21 UTC, lasting 36 min. Dremio applied a mitigation and then confirmed a fix was implemented.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Queries failing in North America AWS regions
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-02-28 18:44 UTC
AddedResolved time#5
Before: not present
After: 2022-02-28 19:21 UTC
AddedAffected components#6
Before: not present
After: Dremio Cloud - US - Site Availability, Site Availability
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating the issue. The site is available, but queries are failing to execute.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a mitigation is being applied. Queries should be running again.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Queries failing in North America AWS regions (this change)
Dremio reported a critical incident in North America AWS regions: queries failed to execute while the site remained available. It started at 2022-02-28 18:44 UTC and was resolved at 2022-02-28 19:21 UTC, lasting 36 min. Dremio applied a mitigation and then confirmed a fix was implemented.
Major incident

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