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ChangesWiseService partially unavailable

Wise: Major incident: Service partially unavailable

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Wise removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service partially unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-19 09:49 UTC
AddedResolved time#5
Before: not present
After: 2026-03-19 10:54 UTC
AddedAffected components#6
Before: not present
After: 💱 Account, 🔗 API, 💳 Debit Card, 💸 Payments
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, March 19

1 incident change

All Wise changesWise profileMarkdownJSON