Changes / GitHub Copilot / Disruption with some GitHub services
GitHub Copilot: Major incident: Disruption with some GitHub services
Summary
GitHub reported a major degradation affecting organization and enterprise billing, licensing, and settings pages, with slow loads, timeouts, and errors. The incident started at 2026-10-05 23:47 UTC, lasted 1 h 44 min, and was resolved at 2026-10-06 01:32 UTC; GitHub cited a networking failure and reported deploying a mitigation.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 51%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Disruption with some GitHub services
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-10-05 23:47 UTC
Before: not present
After: 2026-10-06 01:32 UTC
Before: not present
After: We are investigating reports of impacted performance for some GitHub services.
Before: not present
After: Users may experience issues accessing organization and enterprise billing and licensing pages. We are deploying a mitigation and monitoring for recovery.
Before: not present
After: On October 5, 2026, between 23:05 UTC and 00:11 UTC on October 6, some users experienced slow page loads, timeouts, and errors when accessing organization and enterprise billing, licensing, and settings pages. On average, the error rate was 1.9% and peaked at 13.8% of requests to the service that powers these pages.<br /><br />This was caused by a networking failure, which disrupted connectivity between one of our on-premises datacenter regions and a subset of cloud-hosted regional database services. We mitigated the incident by shifting the database traffic to a healthy region.<br /><br />We are working to make regional database failover faster and more complete, reduce timeouts so these pages fail fast instead of hanging, and add latency-based alerting to reduce our time to detection and mitigation of issues like this one in the future. We continue to partner with our cloud provider to understand the underlying network failure.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Disruption with some GitHub services (this change) GitHub reported a major degradation affecting organization and enterprise billing, licensing, and settings pages, with slow loads, timeouts, and errors. The incident started at 2026-10-05 23:47 UTC, lasted 1 h 44 min, and was resolved at 2026-10-06 01:32 UTC; GitHub cited a networking failure and reported deploying a mitigation. | Major incident |
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