Companies / GitHub Copilot / incidents
GitHub Copilot: Disruption with some GitHub services
GitHub reported a major degradation affecting organization and enterprise billing, licensing, and settings pages, with slow loads, timeouts, and errors. The incident started at 2026-10-05 23:47 UTC, lasted 1 h 44 min, and was resolved at 2026-10-06 01:32 UTC; GitHub cited a networking failure and reported deploying a mitigation.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- investigating
We are investigating reports of impacted performance for some GitHub services.
- investigating
Users may experience issues accessing organization and enterprise billing and licensing pages. We are deploying a mitigation and monitoring for recovery.
- resolved
On October 5, 2026, between 23:05 UTC and 00:11 UTC on October 6, some users experienced slow page loads, timeouts, and errors when accessing organization and enterprise billing, licensing, and settings pages. On average, the error rate was 1.9% and peaked at 13.8% of requests to the service that powers these pages.<br /><br />This was caused by a networking failure, which disrupted connectivity between one of our on-premises datacenter regions and a subset of cloud-hosted regional database services. We mitigated the incident by shifting the database traffic to a healthy region.<br /><br />We are working to make regional database failover faster and more complete, reduce timeouts so these pages fail fast instead of hanging, and add latency-based alerting to reduce our time to detection and mitigation of issues like this one in the future. We continue to partner with our cloud provider to understand the underlying network failure.
Rewindex changes for this incident
- Major incident: Disruption with some GitHub services 2026-10-05 23:47 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). GitHub Copilot profile · Recent GitHub Copilot incidents · Markdown · JSON