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ChangesBuildkiteElevated API latency (single customer)

Buildkite: Major incident: Elevated API latency (single customer)

Major incidentdegradation (model (Jev), 100%)Changed Detected www.buildkitestatus.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Buildkite removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated API latency (single customer)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-21 18:00 UTC
AddedResolved time#5
Before: not present
After: 2026-10-21 18:00 UTC
AddedUpdateresolved#6
Before: not present
After: We received a report that API requests were taking abnormally long to process. Investigation revealed this to be isolated to a single customer shard, with impact between 2026-10-22 01:50 - 08:30 UTC.

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History of this incident

Wednesday, October 21

1 incident change

Cite this

Major incident: Elevated API latency (single customer) on Buildkite’s status page, changed 2026-10-21 18:00 UTC (change 1 of 1).

Title
Major incident: Elevated API latency (single customer)
Vendor
Buildkite
Date
URL
https://rewindex.com/change/idd90ff640d652f

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