Rewindex

ChangesOrbElevated error rates on subscription related endpoints

Orb: Major incident: Elevated error rates on subscription related endpoints

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Orb removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated error rates on subscription related endpoints
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-28 23:00 UTC
AddedResolved time#5
Before: not present
After: 2025-01-28 23:00 UTC
AddedUpdateresolved#6
Before: not present
After: Between 23:09 and 23:17 UTC, an unintended process caused elevated contention in our databases, leading to elevated response times and error rates. This incident has since been resolved. Event ingestion endpoints were not affected.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, January 28, 2025

1 incident change

All Orb changesOrb profileMarkdownJSON