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Brex: Critical incident: Intermittent errors on the Brex dashboard

Summary

Brex reported a critical incident causing intermittent dashboard access issues from 2026-08-11 17:16 UTC to 2026-08-11 19:12 UTC, lasting 1 h 56 min. Brex reported a fix in place at 18:17 UTC and subsequently marked the incident resolved; no cause was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 60%)Changed Detected Source: stspg.io (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Intermittent errors on the Brex dashboard
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-11 17:16 UTC
AddedResolved time#5
Before: not present
After: 2026-08-11 19:12 UTC
AddedUpdateinvestigating#6
Before: not present
After: Customers may experience intermittent issues accessing the Brex dashboard. Our team is investigating and working to restore normal service.
AddedUpdateidentified#7
Before: not present
After: Our team has identified the issue and are working to restore normal service.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue and have a fix in place
AddedUpdatemonitoring#9
Before: not present
After: We have identified the issue and have a fix in place
AddedUpdateresolved#10
Before: not present
After: We have resolved the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

WhenChangeKind
Critical incident: Intermittent errors on the Brex dashboard (this change)
Brex reported a critical incident causing intermittent dashboard access issues from 2026-08-11 17:16 UTC to 2026-08-11 19:12 UTC, lasting 1 h 56 min. Brex reported a fix in place at 18:17 UTC and subsequently marked the incident resolved; no cause was stated.
Major incident

All Brex changes → · Brex profile · Markdown · JSON