Changes / Statsig / Regional Issue for Statsig Console

Statsig: Major incident: Regional Issue for Statsig Console

Summary

Statsig reported a major regional incident limiting Console access for some customers and affecting Console API, starting 2026-03-18 21:25 UTC and resolved at 2026-03-18 22:05 UTC (40 min). The Console was repaired before Console API finished recovering. SDK and API usage remained unaffected; values, exposures, and events continued processing.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Regional Issue for Statsig Console
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-18 21:25 UTC
AddedResolved time#5
Before: not present
After: 2026-03-18 22:05 UTC
AddedAffected components#6
Before: not present
After: Console, Console API
AddedUpdateinvestigating#7
Before: not present
After: **03/18/2026 14:25 PDT Investigating**: We are investigating reports of limited access to the Statsig Console for some customers. SDK and API usage remain unaffected, as values, exposures, and events continue to be processed. **03/18/2026 14:45 PDT Update**: Statsig Console has been repaired and is back online. Console API is still recovering **03/18/2026 15:05 PDT Update - Fully Recovered**: All issues have been mitigated with Statsig Console and CAPI recovered.
AddedUpdateresolved#8
Before: not present
After: Resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Regional Issue for Statsig Console (this change)
Statsig reported a major regional incident limiting Console access for some customers and affecting Console API, starting 2026-03-18 21:25 UTC and resolved at 2026-03-18 22:05 UTC (40 min). The Console was repaired before Console API finished recovering. SDK and API usage remained unaffected; values, exposures, and events continued processing.
Major incident

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