# Statsig: Major incident: Regional Issue for Statsig Console

**Summary:** Statsig reported a major regional incident limiting Console access for some customers and affecting Console API, starting 2026-03-18 21:25 UTC and resolved at 2026-03-18 22:05 UTC (40 min). The Console was repaired before Console API finished recovering. SDK and API usage remained unaffected; values, exposures, and events continued processing. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-18 21:25 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ps6l0hjc9h2v](https://stspg.io/ps6l0hjc9h2v)
- [Company: Statsig](https://rewindex.com/company/statsig.md)
- Versions: before (none: first archived) → after incident\_version:208/3lqd6nqmlwjg@21a35850998b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Regional Issue for Statsig Console
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-18 21:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-18 22:05 UTC
```

**6. Added: Affected components**

```diff
+ Console, Console API
```

**7. Added: Update** (investigating) · 2026-03-18 21:25 UTC

```diff
+ **03/18/2026 14:25 PDT Investigating**: We are investigating reports of limited access to the Statsig Console for some customers.  SDK and API usage remain unaffected, as values, exposures, and events continue to be processed. **03/18/2026 14:45 PDT Update**: Statsig Console has been repaired and is back online.  Console API is still recovering **03/18/2026 15:05 PDT Update - Fully Recovered**: All issues have been mitigated with Statsig Console and CAPI recovered.
```

**8. Added: Update** (resolved) · 2026-03-18 22:05 UTC

```diff
+ Resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-18 21:25 UTC | Major incident: Regional Issue for Statsig Console (this change) | outage |

All Statsig changes: [timeline](https://rewindex.com/company/statsig/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ida59702049bf26 · Markdown: https://rewindex.com/change/ida59702049bf26.md · JSON: https://rewindex.com/api/v1/changes/ida59702049bf26 · Generated 2026-10-18T02:31:52.658Z