Changes / Firebolt / Accessing Firebolt web application may fail
Firebolt: Critical incident: Accessing Firebolt web application may fail
Summary
Firebolt reported a critical web application outage starting 2021-12-07 10:57 UTC, resolved at 2021-12-07 11:00 UTC (3 min). DNS configuration changes could prevent UI access; running workloads and engine operations were unaffected. Firebolt announced a fix rollout and advised users with lingering issues to clear their local DNS cache.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Accessing Firebolt web application may fail
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After: critical
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After: resolved
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After: 2021-12-07 10:57 UTC
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After: 2021-12-07 11:00 UTC
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After: Firebolt Components - Web Application, Web Application
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After: Due to some DNS configuration changes between 12:21 - 12:45 (Israel time) accessing Firebolt's UI could fail. The issue has been identified and a fix is being rolled out to the field. All running workloads and engine operations are not affected.
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After: The incident has been resolved. Users still experiencing issues should clear their local DNS cache.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Accessing Firebolt web application may fail (this change) Firebolt reported a critical web application outage starting 2021-12-07 10:57 UTC, resolved at 2021-12-07 11:00 UTC (3 min). DNS configuration changes could prevent UI access; running workloads and engine operations were unaffected. Firebolt announced a fix rollout and advised users with lingering issues to clear their local DNS cache. | Major incident |