Changes / Jupyter (Anaconda) / Anaconda backend service outage

Jupyter (Anaconda): Major incident: Anaconda backend service outage

Summary

Anaconda reported a major backend outage affecting APIs, authentication, repositories, EduBlocks and Pyscript, involving an inability to spawn new compute nodes. The recorded start was 2026-08-25 17:10 UTC, though reported impacts began at 15:45 UTC. A fix was implemented; resolution was recorded at 2026-08-25 18:52 UTC, with a computed duration of 1 h 41 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Anaconda backend service outage
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-25 17:10 UTC
AddedResolved time#5
Before: not present
After: 2026-08-25 18:52 UTC
AddedAffected components#6
Before: not present
After: AI Platform API - anaconda.com/api, AI Platform Application - anaconda.com/app, Anaconda.cloud - CVE Data - api.anaconda.cloud, Anaconda.com - AI Platform API - anaconda.com/api, Anaconda.com - AI Platform Application - anaconda.com/app, Anaconda.com - Auth - auth.anaconda.com, Anaconda.com - Premium Package Repository - repo.anaconda.com/repo, Anaconda.com - Public Repository Service - repo.anaconda.com/pkgs, Anaconda.org - Front End Web Service - anaconda.org, Anaconda.org - Repository Service - conda.anaconda.org, Auth - auth.anaconda.com, CVE Data - api.anaconda.cloud, EduBlocks App, EduBlocks - EduBlocks App, EduBlocks - EduBlocks Link Download, EduBlocks - EduBlocks Website, EduBlocks Link Download, EduBlocks Website, Front End Web Service - anaconda.org, Premium Package Repository - repo.anaconda.com/repo, Public Repository Service - repo.anaconda.com/pkgs, Pyscript.com, Pyscript.net, Pyscript - Pyscript.com, Pyscript - Pyscript.net, Repository Service - conda.anaconda.org
AddedUpdateidentified#7
Before: not present
After: An issue involving an inability to spawn new compute nodes is impacting many of Anaconda's backend services starting at 15:45 UTC. The root cause has been identified and we are working on a fix.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Anaconda backend service outage (this change)
Anaconda reported a major backend outage affecting APIs, authentication, repositories, EduBlocks and Pyscript, involving an inability to spawn new compute nodes. The recorded start was 2026-08-25 17:10 UTC, though reported impacts began at 15:45 UTC. A fix was implemented; resolution was recorded at 2026-08-25 18:52 UTC, with a computed duration of 1 h 41 min.
Major incident

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