# Jupyter (Anaconda): Major incident: Anaconda backend service outage

**Summary:** Anaconda reported a major backend outage affecting APIs, authentication, repositories, EduBlocks and Pyscript, involving an inability to spawn new compute nodes. The recorded start was 2026-08-25 17:10 UTC, though reported impacts began at 15:45 UTC. A fix was implemented; resolution was recorded at 2026-08-25 18:52 UTC, with a computed duration of 1 h 41 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-25 17:10 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/b65y1j38ry4h](https://stspg.io/b65y1j38ry4h)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)
- Versions: before (none: first archived) → after incident\_version:150/zp8r669gtsmf@67df63d80425
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Anaconda backend service outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-25 17:10 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-25 18:52 UTC
```

**6. Added: Affected components**

```diff
+ AI Platform API - anaconda.com/api, AI Platform Application - anaconda.com/app, Anaconda.cloud - CVE Data - api.anaconda.cloud, Anaconda.com - AI Platform API - anaconda.com/api, Anaconda.com - AI Platform Application - anaconda.com/app, Anaconda.com - Auth - auth.anaconda.com, Anaconda.com - Premium Package Repository - repo.anaconda.com/repo, Anaconda.com - Public Repository Service - repo.anaconda.com/pkgs, Anaconda.org - Front End Web Service - anaconda.org, Anaconda.org - Repository Service - conda.anaconda.org, Auth - auth.anaconda.com, CVE Data - api.anaconda.cloud, EduBlocks App, EduBlocks - EduBlocks App, EduBlocks - EduBlocks Link Download, EduBlocks - EduBlocks Website, EduBlocks Link Download, EduBlocks Website, Front End Web Service - anaconda.org, Premium Package Repository - repo.anaconda.com/repo, Public Repository Service - repo.anaconda.com/pkgs, Pyscript.com, Pyscript.net, Pyscript - Pyscript.com, Pyscript - Pyscript.net, Repository Service - conda.anaconda.org
```

**7. Added: Update** (identified) · 2026-08-25 17:11 UTC

```diff
+ An issue involving an inability to spawn new compute nodes is impacting many of Anaconda's backend services starting at 15:45 UTC. The root cause has been identified and we are working on a fix.
```

**8. Added: Update** (monitoring) · 2026-08-25 17:47 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-08-25 18:52 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-25 17:10 UTC | Major incident: Anaconda backend service outage (this change) | outage |

All Jupyter (Anaconda) changes: [timeline](https://rewindex.com/company/jupyter-anaconda/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id98d85788b9de7 · Markdown: https://rewindex.com/change/id98d85788b9de7.md · JSON: https://rewindex.com/api/v1/changes/id98d85788b9de7 · Generated 2026-10-18T00:49:22.730Z