Changes / ActiveCampaign / Issue Affecting Segmented Campaigns in the EU Region
ActiveCampaign: Critical incident: Issue Affecting Segmented Campaigns in the EU Region
Summary
ActiveCampaign reported a critical outage affecting segmented campaign sending in the EU Data Center, starting 2026-08-05 10:59 UTC and resolved 2026-08-06 11:40 UTC, lasting 24 h 41 min. A fix was implemented at 08-05 13:12 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Issue Affecting Segmented Campaigns in the EU Region
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After: critical
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After: resolved
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After: 2026-08-05 10:59 UTC
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After: 2026-08-06 11:40 UTC
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After: Campaigns, EU Region - Campaigns
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After: Investigating: Engineers are currently investigating an issue affecting Campaign Sending in the EU Data Center. Engineers will provide another update in 30 minutes as more information becomes available.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Issue Affecting Segmented Campaigns in the EU Region (this change) ActiveCampaign reported a critical outage affecting segmented campaign sending in the EU Data Center, starting 2026-08-05 10:59 UTC and resolved 2026-08-06 11:40 UTC, lasting 24 h 41 min. A fix was implemented at 08-05 13:12 UTC; no cause was stated. | Major incident |
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