Changes / Postman / Workspaces are not loading

Postman: Major incident: Workspaces are not loading

Summary

Postman workspaces failed to load in a major incident affecting browser and desktop platforms, including Europe and US components. It started at 2024-08-26 10:08 UTC and was resolved at 2024-08-26 12:20 UTC, lasting 2 h 11 min. Postman implemented a fix but did not state a cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 74%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Workspaces are not loading
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-08-26 10:08 UTC
AddedResolved time#5
Before: not present
After: 2024-08-26 12:20 UTC
AddedAffected components#6
Before: not present
After: Europe - Postman Platform on Browser, Europe - Postman Platform on Desktop, Postman Platform on Browser, Postman Platform on Desktop, US - Postman Platform on Browser, US - Postman Platform on Desktop
AddedUpdateinvestigating#7
Before: not present
After: Investigating degraded performance for workspaces. We will continue to post frequent updates to indicate investigation progress.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are still investigating this issue.
AddedUpdateidentified#10
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#11
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#12
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Workspaces are not loading (this change)
Postman workspaces failed to load in a major incident affecting browser and desktop platforms, including Europe and US components. It started at 2024-08-26 10:08 UTC and was resolved at 2024-08-26 12:20 UTC, lasting 2 h 11 min. Postman implemented a fix but did not state a cause.
Major incident

All Postman changes → · Postman profile · Markdown · JSON