# Postman: Major incident: Workspaces are not loading

**Summary:** Postman workspaces failed to load in a major incident affecting browser and desktop platforms, including Europe and US components. It started at 2024-08-26 10:08 UTC and was resolved at 2024-08-26 12:20 UTC, lasting 2 h 11 min. Postman implemented a fix but did not state a cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-08-26 10:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/yddk1qvhf7w8](https://stspg.io/yddk1qvhf7w8)
- [Company: Postman](https://rewindex.com/company/postman.md)
- Versions: before (none: first archived) → after incident\_version:199/gcvjzq2dpf23@3ef1b78667a3
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Workspaces are not loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-08-26 10:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-08-26 12:20 UTC
```

**6. Added: Affected components**

```diff
+ Europe - Postman Platform on Browser, Europe - Postman Platform on Desktop, Postman Platform on Browser, Postman Platform on Desktop, US - Postman Platform on Browser, US - Postman Platform on Desktop
```

**7. Added: Update** (investigating) · 2024-08-26 10:08 UTC

```diff
+ Investigating degraded performance for workspaces. We will continue to post frequent updates to indicate investigation progress.
```

**8. Added: Update** (investigating) · 2024-08-26 10:58 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2024-08-26 11:31 UTC

```diff
+ We are still investigating this issue.
```

**10. Added: Update** (identified) · 2024-08-26 11:49 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**11. Added: Update** (monitoring) · 2024-08-26 12:10 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**12. Added: Update** (resolved) · 2024-08-26 12:20 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-08-26 10:08 UTC | Major incident: Workspaces are not loading (this change) | outage |

All Postman changes: [timeline](https://rewindex.com/company/postman/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icdc265e2f07acc · Markdown: https://rewindex.com/change/icdc265e2f07acc.md · JSON: https://rewindex.com/api/v1/changes/icdc265e2f07acc · Generated 2026-10-18T02:54:10.848Z