Changes / Pinecone / [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces
Pinecone: Major incident: [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces
Summary
Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read operations for some namespaces. It ran from 2025-12-05 18:36 UTC to 2025-12-05 20:42 UTC, lasting 2 h 6 min. A fix was implemented by 20:01 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces
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After: major
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After: resolved
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After: 2025-12-05 18:36 UTC
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After: 2025-12-05 20:42 UTC
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After: GCP us-central1, Serverless Indexes - GCP us-central1
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After: We are currently investigating this issue.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces (this change) Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read operations for some namespaces. It ran from 2025-12-05 18:36 UTC to 2025-12-05 20:42 UTC, lasting 2 h 6 min. A fix was implemented by 20:01 UTC; no cause was stated. | Major incident |