Changes / Pipedream / string.com temporarily unable to respond to chats

Pipedream: Major incident: string.com temporarily unable to respond to chats

Summary

Pipedream reported a major outage preventing string.com from responding to chats, starting 2026-10-05 17:58 UTC and resolved at 2026-10-05 18:32 UTC after 34 min. The vendor investigated an issue with its Anthropic account and confirmed chats were restored; all pipedream.com services and workflows were expected to be unaffected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: string.com temporarily unable to respond to chats
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-05 17:58 UTC
AddedResolved time#5
Before: not present
After: 2026-10-05 18:32 UTC
AddedAffected components#6
Before: not present
After: Frontend - Pipedream, Pipedream
AddedUpdateinvestigating#7
Before: not present
After: We're investigating an issue with our Anthropic account that powers string.com chats. All pipedream.com services and workflows should be unaffected.
AddedUpdateresolved#8
Before: not present
After: string.com chats are working, and service has been restored.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: string.com temporarily unable to respond to chats (this change)
Pipedream reported a major outage preventing string.com from responding to chats, starting 2026-10-05 17:58 UTC and resolved at 2026-10-05 18:32 UTC after 34 min. The vendor investigated an issue with its Anthropic account and confirmed chats were restored; all pipedream.com services and workflows were expected to be unaffected.
Major incident

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