Changes / Drata / Notification outage
Drata: Major incident: Notification outage
Summary
SafeBase could not send emails, Slack, or MS Teams messages because its third-party notification provider was offline; Drata rated the impact major. The incident started at 2026-02-02 21:10 UTC and was resolved at 2026-02-02 22:05 UTC, lasting 54 min. The provider returned online and normal sending resumed; the vendor said previously unsent messages would be sent.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Notification outage
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After: major
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After: resolved
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After: 2026-02-02 21:10 UTC
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After: 2026-02-02 22:05 UTC
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After: We have identified an outage in our 3rd party notification provider that is impacting SafeBase's ability to send emails, Slack, and MS Teams messages. Once the 3rd party provider is back online, all previously unsent messages will be sent.
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After: We are continuing to work on a fix for this issue.
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After: Our 3rd party partner has come back online, and notifications are now being sent as usual.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Notification outage (this change) SafeBase could not send emails, Slack, or MS Teams messages because its third-party notification provider was offline; Drata rated the impact major. The incident started at 2026-02-02 21:10 UTC and was resolved at 2026-02-02 22:05 UTC, lasting 54 min. The provider returned online and normal sending resumed; the vendor said previously unsent messages would be sent. | Major incident |