Changes / Terraform Cloud (HCP) / Infragraph Service and UI down

Terraform Cloud (HCP): Critical incident: Infragraph Service and UI down

Summary

Terraform Cloud (HCP) reported a critical outage of the Infragraph Service and UI starting 2026-08-05 15:11 UTC. Engineering implemented a fix and confirmed normal operation at 2026-08-05 15:39 UTC; the reported duration was 27 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.hashicorp.com

What changed

AddedTitle#1
Before: not present
After: Infragraph Service and UI down
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-05 15:11 UTC
AddedResolved time#5
Before: not present
After: 2026-08-05 15:39 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are aware of and investigating reports of degraded performance. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
AddedUpdatemonitoring#7
Before: not present
After: Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
AddedUpdateresolved#8
Before: not present
After: Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Infragraph Service and UI down (this change)
Terraform Cloud (HCP) reported a critical outage of the Infragraph Service and UI starting 2026-08-05 15:11 UTC. Engineering implemented a fix and confirmed normal operation at 2026-08-05 15:39 UTC; the reported duration was 27 min.
Major incident

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