Changes / Apollo.io / Investigating — Slow performance across Apollo

Apollo.io: Critical incident: Investigating — Slow performance across Apollo

Summary

Apollo.io reported a critical incident causing slow page loads and searches across the app, with no data affected. It started at 2026-08-07 12:33 UTC and was resolved at 2026-08-07 12:51 UTC, lasting 18 min. Apollo attributed the slowdown to a CDN provider issue that was resolved, restoring normal performance.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 97%)Changed Detected

What changed

AddedTitle#1
Before: not present
After: Investigating — Slow performance across Apollo
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-07 12:33 UTC
AddedResolved time#5
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After: 2026-08-07 12:51 UTC
AddedUpdatedowntime#6
Before: not present
After: We're seeing slower than normal load times across the app and are actively investigating. You may notice pages taking longer to load or searches responding slowly. No data is affected.
AddedUpdatedegraded#7
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After: Services are back up, but performance is still degraded while we work on a full recovery. You may continue to see slower load times in the meantime. We're actively working to bring everything back to normal and will post another update shortly.
AddedUpdateresolved#8
Before: not present
After: Resolved - Slow performance across Apollo This incident has been resolved. All services are fully restored and performance is back to normal. The slowdown was caused by an issue with our CDN provider, which has since been resolved. We apologize for any disruption and thank you for your patience.

First version of this incident archived by Rewindex.

History of this incident

When (UTC)ChangeKind
Critical incident: Investigating — Slow performance across Apollo (this change)
Apollo.io reported a critical incident causing slow page loads and searches across the app, with no data affected. It started at 2026-08-07 12:33 UTC and was resolved at 2026-08-07 12:51 UTC, lasting 18 min. Apollo attributed the slowdown to a CDN provider issue that was resolved, restoring normal performance.
Major incident

All Apollo.io changes → · Apollo.io profile · Markdown · JSON