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ChangesJFrogJFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia

JFrog: Critical incident: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia

Major incidentoutage (model (Jev), 46%)Changed Detected stspg.io (opens in new tab)
Summary

JFrog reported a critical incident starting 2026-10-18 07:31 UTC, with degraded Artifactory and Xray services affecting multiple customers in Azure Southeast Asia (Singapore). It remained under investigation and still open when archived, open for 0 min at the last update; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what JFrog removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-18 07:31 UTC
AddedAffected components#5
Before: not present
After: APAC - SouthEast Asia (Singapore) - Azure - Artifactory, APAC - SouthEast Asia (Singapore) - Azure - Security - Catalog, APAC - SouthEast Asia (Singapore) - Azure - Security - Curation, APAC - SouthEast Asia (Singapore) - Azure - Security - JAS, APAC - SouthEast Asia (Singapore) - Azure - Security - Runtime, APAC - SouthEast Asia (Singapore) - Azure - Security - Xray, Artifactory, Security - Catalog, Security - Curation, Security - JAS, Security - Runtime, Security - Xray
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating an issue affecting multiple customers in our Azure Southeast Asia region, resulting in degraded Artifactory and Xray services. Our engineering teams are actively investigating the issue and working to restore normal service as soon as possible.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdaySunday, October 18Sun, Oct 18

1 rewrite, 3 incident changes

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