# JFrog: Critical incident: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia

**Summary:** JFrog reported a critical incident starting 2026-10-18 07:31 UTC, with degraded Artifactory and Xray services affecting multiple customers in Azure Southeast Asia (Singapore). It remained under investigation and still open when archived, open for 0 min at the last update; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-18 07:08 UTC · Detected: 2026-10-18 07:33 UTC
- [Source: https://stspg.io/ytp2y58jj7b4](https://stspg.io/ytp2y58jj7b4)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)
- Versions: before (none: first archived) → after incident\_version:194/yhf66ws50822@89f0b9155a9d
- Change 1 of 4 for this incident

Incident page (full timeline): [JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/company/jfrog/incidents/yhf66ws50822.md)
## What changed

**1. Added: Title**

```diff
+ JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-18 07:31 UTC
```

**5. Added: Affected components**

```diff
+ APAC - SouthEast Asia (Singapore) - Azure - Artifactory, APAC - SouthEast Asia (Singapore) - Azure - Security - Catalog, APAC - SouthEast Asia (Singapore) - Azure - Security - Curation, APAC - SouthEast Asia (Singapore) - Azure - Security - JAS, APAC - SouthEast Asia (Singapore) - Azure - Security - Runtime, APAC - SouthEast Asia (Singapore) - Azure - Security - Xray, Artifactory, Security - Catalog, Security - Curation, Security - JAS, Security - Runtime, Security - Xray
```

**6. Added: Update** (investigating) · 2026-10-18 07:31 UTC

```diff
+ We are currently investigating an issue affecting multiple customers in our Azure Southeast Asia region, resulting in degraded Artifactory and Xray services. Our engineering teams are actively investigating the issue and working to restore normal service as soon as possible.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-18 07:08 UTC | Critical incident: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia (this change) | outage |
| 2026-10-18 07:43 UTC | [Incident silently edited: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/red7d8e5729559a.md) | minor edit |
| 2026-10-18 08:13 UTC | [Incident updated: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/re229cfc984b21d.md) | Normal progress |
| 2026-10-18 09:53 UTC | [Incident updated: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia](https://rewindex.com/change/re9d15173d79ef2.md) | Normal progress |

Next: [change](https://rewindex.com/change/red7d8e5729559a.md) · All JFrog changes: [timeline](https://rewindex.com/company/jfrog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ic8f4f6a2e10691 · Markdown: https://rewindex.com/change/ic8f4f6a2e10691.md · JSON: https://rewindex.com/api/v1/changes/ic8f4f6a2e10691 · Generated 2026-10-20T00:17:21.974Z