Changes / ChatGPT / Elevated errors affecting ChatGPT
ChatGPT: Major incident: Elevated errors affecting ChatGPT
Summary
ChatGPT reported a major incident affecting conversation loading and continuation, Voice, and Work Mode, starting 2026-07-19 14:49 UTC and lasting 2 h 15 min. Mitigation was applied, and all impacted services were fully recovered by 2026-07-19 17:05 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors affecting ChatGPT
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After: major
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After: resolved
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After: 2026-07-19 14:49 UTC
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After: 2026-07-19 17:05 UTC
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After: Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.
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After: We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.
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After: We have applied the mitigation and are monitoring the recovery.
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After: Service has been restored and we are continuing to monitor.
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After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors affecting ChatGPT (this change) ChatGPT reported a major incident affecting conversation loading and continuation, Voice, and Work Mode, starting 2026-07-19 14:49 UTC and lasting 2 h 15 min. Mitigation was applied, and all impacted services were fully recovered by 2026-07-19 17:05 UTC. | Major incident |