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ChatGPT: Elevated errors affecting ChatGPT

Impact: majorStatus: resolvedStarted Resolved (2.3 h)5 updatesSource: status.openai.com (opens in new tab)
Summary

ChatGPT reported a major incident affecting conversation loading and continuation, Voice, and Work Mode, starting 2026-07-19 14:49 UTC and lasting 2 h 15 min. Mitigation was applied, and all impacted services were fully recovered by 2026-07-19 17:05 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Voice modeConversationsConnectors/AppsChatGPT Work

Timeline of updates

  1. investigating

    Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

  2. identified

    We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.

  3. monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. monitoring

    Service has been restored and we are continuing to monitor.

  5. resolved

    All impacted services have now fully recovered.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). ChatGPT profile · Recent ChatGPT incidents · Markdown · JSON